Refund & Return Policy

We stand behind the quality of our herbal and organic wellness products. However, if you are not satisfied, our policy ensures fairness and transparency.

• Returns are only accepted if:
  o The product delivered is damaged, defective, or expired.
  o You received the wrong product.
  o The product is unopened, unused, and in its original packaging.
• Non-Returnable/Non-Refundable Items:
  o Opened or used consumables (teas, supplements, powders, etc.).
  o Products damaged due to mishandling after delivery.
  o Items purchased under clearance sale or final discount.

Return Process

1. Contact our Customer Support within 7 days of delivery.
2. Provide your order number, reason for return, and supporting photos/videos.
3. Once verified, our team will arrange for return pick-up (if applicable).
   Refund Timeline

Refund Timeline

• Refunds are processed within 7–10 business days after product inspection.
• Refunds will be made to the original mode of payment (Credit/Debit Card, UPI, Net Banking, etc.).
• In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer.